Se queda actualizado el calendario para la penultima sesion del programa.
Aqui os mando datos actualizados del Southwest para como info actualizada para el caso.
Employees
46,000 People work to deliver exemplary Customer Service throughout the Southwest and AirTran systems.
Stock
Common stock is traded under the symbol “LUV” on the NYSE. Beginning in the fourth quarter 1976, Southwest Airlines paid its first of 144 consecutive quarterly dividends to our Shareholders.
2011 Financial Statistics
- Net income: $178 million
- Net income, excluding special items: $330 million
- Total passengers carried: 104 million
- Total RPMs: 98 billion
- Average passenger load factor: 80.9 percent
- Total operating revenue: $15.7 billion
Customer Support & Services Centers
- Southwest Airlines currently operates six Customer Support and Services Centers in Albuquerque, Chicago, Houston, Oklahoma City, Phoenix, and San Antonio.
- AirTran Airways currently operates three Reservations Centers in Georgia: Atlanta, Carrollton, and Savanah.
- Southwest Airlines Customer Representatives book, on average, 31,596 reservations daily, 221,782 reservations weekly, and 1.0 million reservations monthly. Approximately 11.5 million reservations have been booked by Southwest Airlines Customer Representatives in the last 12 months.
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Fun Facts
- Southwest has served about 1.5 billion Customers since our inception.
- Southwest has operated almost 22 million flights since our inception.
- Southwest Airlines carried approximately 127.6 million onboard Customers (including AirTran, beginning May 2, 2011) during 2011; which is an average of 10.6 million onboard Customers per month.
- Southwest received 193,636 resumes and hired 4,349 new Employees in 2011.
- In 2011 Southwest served 64.1 million cans of soda, juices, and water; 14.5 million alcoholic beverages; 22.6 million bags of pretzels; 92.1 million bags of peanuts; 22.2 million Select-A-Snacks; and 11.5 million other snacks.
- Southwest consumed approximately 1.8 billion gallons of jet fuel in 2011.
- In 2011, Southwest led the industry with more than 1,100 pieces of electric ground support equipment, which conserves fuel and reduces emissions.
- In 2011, Southwest moved 180 million pounds of cargo.
- The shortest daily Southwest flight is between Ft. Myers (RSW) and Orlando (MCO) (133 miles). The longest daily Southwest flight is between Providence (PVD) and Las Vegas (LAS) (2,363 miles).
- Southwest has 1,309 married couples. In other words, 2,618 Southwest Employees have spouses who also work for the Company.
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Distinctions
- In first nine months of 2012, Southwest’s average passenger airfare was $146.56 one-way, and the average passenger trip length is approximately 943 miles.
- Southwest Airlines currently files fares in approximately 2,700 continental U.S. city-pair markets. Southwest Airlines offers nonstop service nearly 500 roundtrip markets.
- Southwest Airlines’ flight completion record is currently 99.5 percent as of third quarter 2012.
- Southwest Airlines has consistently received the lowest ratio of complaints per passengers boarded of all Major U.S. carriers that have been reporting statistics to the Department of Transportation (DOT) since September 1987, which is when the DOT began tracking Customer Satisfaction statistics and publishing its Air Travel Consumer Report.
- The airline adopted the first profitsharing plan in the U.S. airline industry in 1973.
- The airline is about 82 percent unionized.
- Southwest Airlines is a member of the FORTUNE 500.
- We aspire to make a positive difference in the communities where we fly. To ensure our charitable contributions touch as many lives as possible, we focus our charitable donations and outreach initiatives in five key areas (Families Facing Serious Illness; Military & Their Families; the Environment; Disaster Preparedness; and Youth Leadership) and encourage our Employees to support charities close to their hearts with volunteerism.
- Southwest was one of very few companies in the United States to produce an integrated report on the triple bottom line of Performance, People and Planet. The 2011 Southwest Airlines One Report™ can be found at southwest.com/citizenship.
- Harvard University wrote the first case study on integrated reporting about Southwest Airlines and its 2009 Southwest Airlines One Report™. The case was taught for the first time in October 2010.
- In October 2009, Southwest Airlines introduced the “Green Plane,” a test for eco-friendly cabin materials that are recyclable and lighter weight, saving up to five pounds per seat thus saving fuel and reducing emissions. Many of these innovations are being incorporated into our new Evolve intertior.
